The Rushcliffe Oaks office is open on weekdays, except bank holidays, from 9.00am – 5.00pm Monday to Thursday and from 9.00am – 4.30pm on Fridays.
The site is open to pedestrian visitors all year round. Vehicle gates are open during office hours as above, and also from 9.00am – 5.00pm on Saturdays, Sundays, and Bank Holidays.
We aim to respond to letters fully within ten working days. If the query is complex we will acknowledge the letter within five working days and inform who is looking after the query, what action we are taking, and when a reply can be expected.
Postcode note: As our postcode has been newly allocated, some sat-nav systems do not yet recognise it. If you have any problems navigating to us, you could try using the postcode for the Shepherds Stonehouse restaurant - NG12 2JZ. Rushcliffe Oaks is located directly opposite the Shepherds.
You can also find us on Google Maps by searching for 'Rushcliffe Oaks', or on What3Words using ///flight.wisdom.reader
You can telephone Rushcliffe Oaks on 0115 914 8557 during office hours.
We aim to answer all calls promptly. However, if our staff are all busy please leave a message and we will respond within two working days.
You can email Rushcliffe Oaks at email@example.com
We aim to reply to emails as soon as possible and not longer than five working days.
We aim to respond to direct messages and posts within two working days.