Rushcliffe Oaks Privacy Policy

This Privacy Policy is designed to help you understand how and why Rushcliffe Oaks processes your personal data. This notice should be read in conjunction with Rushcliffe Borough Council’s Corporate Privacy Notice which includes details of our ‘Data Controller’.

What personal information do we collect?

To deliver a cremation service, we will collect the following categories of personal data:

CCTV is also in operation at the Crematorium for purposes of the prevention and detection of crime, to ensure the health and safety of those on site and assist with overall management of Crematorium operations. Visual footage will be collected.

Why do we collect your personal information?

We will use the information you provide to deliver a cremation service including the administering of public health funerals.

From whom do we obtain your information?

We may collect your personal information from third parties both internal and external to Rushcliffe Borough Council. Internally, we will collect your information from the following areas of the Council:

Externally to the Council, we will obtain your personal information from the following:

With whom do we share this information?

Throughout the course of providing a cremation service, we may share information with third parties who are involved in the cremation process, such as celebrants and funeral directors etc. We will only share the minimum data necessary in order to provide the cremation service.

CCTV footage may be shared with other agencies such as the Police for crime prevention purposes.

For how long do we keep your information?

We are legally required to hold some types of information for certain periods of time. We set retention periods for all types of personal data and review data accordingly.

Data held Retention period
Statutory Cremation forms 15 years after the cremation date
Cremation registers Permanently
Personal data given in memorial leases Period of lease & up to 60 days after end of lease renewal date
CCTV footage 31 days


What is our lawful basis for processing your information?

Rushcliffe Oaks relies on the following lawful basis to process your personal data:

UK GDPR Article 6 (1)(a) - the data subject has given consent to the processing of their personal data for one or more specific purposes

UK GDPR Article 6 (1)(e) – processing is necessary for completion of a task in the public interest

The legislation(s) relevant to this function are as follows:

For more information about how Rushcliffe Oaks uses your data, including your privacy rights and the complaints process, please see Rushcliffe Borough Council's Corporate Privacy Notice.